We allow for one unilateral re-scheduling by you as long as it is made more than 3 days in advance of the shoot day. If there are extenuating circumstances (e.g., inclement weather, emergencies), reach out to us early, and we will see what we can do. Any other re-scheduling that is not mutual will be taken as a cancellation by you.
Please be on time for your shoot. You are solely responsible for ensuring that we have legal access to the location (e.g., NParks application for commercial photography, adhering to location opening hours). We believe that photo shoots are an iterative process – we are working together before, during, and after the shoot to tailor the experience and final product to your preferences and comfort. Our session time includes travelling within the venue (e.g., one end of a park to another). We will pencil in some time at the start of the shoot to warm up (especially if there are partners and pets involved). Please leave some time at the end of the shoot to review photos from the session so that we have a better idea of how to select shots that you like for final delivery.
Why Not Choose Everything?
Our job doesn’t end on the shoot day. Our commitment is to edit the photos we take in a natural way that tells the story of the shoot. Thoughtful post-processing costs time and labour, and not all shots will make a coherent narrative. We are therefore unable to post-process all of the shots from any given shoot.